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SECURITY GUARD SERVICES
In Malaysia, there are about 150,000 security guards working for about 300 security companies. The turnover in this industry is very high, with some companies experiencing 200% to 300% turnover rate. Most guards do not stay long in their job due to the long hours and low pay. They deem the job to be of low status and they have little pride in their uniform and job function.
SECOM made a decision to venture into the guard business because of the many enquiries received for high quality and professional guards. SECOM started the business in year 2003 focusing on the high risk market where security is a major concern to the customers. Good selection criteria for the right candidate are important factors in our recruitment process. Once selected, the candidate goes through a training program on the various aspects of guarding and loss prevention. We ensure our guards are paid well and on time. Each guard assignment is different since the risk factors vary from customer to customer.
Before SECOM takes on a Guard Service assignment, a study is made on the risk faced by the Customer and come out with an action plan for the best solution to prevent potential losses. Even though SECOM's guards cost is above the market rate, our Customers are getting the quality and results. The return on investment for our Customers is apparent in the reduction in losses faced by our Customers.
- SECOM provides Nepalese guards as well as local guards.
- In SECOM, we are proud of the quality guards produced by our team of experienced leaders and trainers.
- SECOM guards are highly rated in the security industry.
- We conduct regular day and night audit on our Guards.
Objective of Guard Services
- To ensure 100% security at customer sites.
- To prevent internal and external theft, burglary or robbery (most critical area).
- Gate & traffic management/access control -to control and screen visitors, staff, suppliers, contractors, vehicles entry/exit.
- To detect fire and to prevent same.
- To detect accident or other incidents (leaking pipes, flood, overflowing tanks, pressure valves) and take further counter measures .
Types of Security Protection
- Security Guards
- Uniformed unarmed guards
- Uniformed armed guards
- Armed bodyguards/Unarmed bodyguard
- Nepalese/Gurkha guard
- Guard dogs
- Armed escort
- Private detectives/investigators
SECOM Approach
- Quality selection and proper training.
- Attractive salary and good welfare for guards.
- Hostel, transport and uniform.
- Roster duty not more than 12 hrs and 6 days week.
- Proper police and medical screening.
- Strong management involvement and tight operational control.
- SOP compliant.
- Well equipped personnel.
SECOM Proposal
- To conduct physical security audit - 1 week at site (24 hours) to review activities and existing guards SOP.
- To inspect all electronic security systems - check location, adequacy, functionality and objective.
- To review current SOP and reports - suggestion for further improvements (after discussion with customer).
- To review security threat and propose counter-measures.
- To evaluate number of security guards required and their locations/areas of control or jurisdiction.
- To prepare format for daily, weekly and monthly reports (with consensus from customer).
- To plan takeover of security guard assignment - 1 month notice period for preparation.
- All guards must undergo KDN/PPKKM training module and obtained police clearance and medically vetted.
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