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Why Secom

SECOM ADVANTAGES

Secom offers variety of customized security solutions which differs according to the needs of business, location, building layouts and construction materials to safeguard your people and assets. We helps our clients to enhance the security from both internal and external security threats.

Internal Security Threats
EMPLOYEE THEFT
WORKPLACE VIOLENCE
VANDALISM & SABOTAGE
FIRE & GAS LEAK
External Security Threats
OUTSIDER THEFT
UNAUTHORIZED ENTRY / TRESPASSING
VANDALISM & SABOTAGE
BREAK-IN & ROBBERY
SECOM Assists In:
DETERRENCE, DETECTION & DETERMINATION
24 X 7 MONITORING, TECHNICAL, CUSTOMER SUPPORT
RESPONSIVENESS TO EMERGENCY INCIDENT
PROTECTION / SECURITY EFFECTIVENESS
WORRIES
COST OF MAINTAINENCE
RISK OF LOSS PREVENTION
RISK OF CRIMINAL

SECOM SERVICES & EQUIPMENT SUPPORT

Nowadays, both electonic security solutions and systems are broadly utilized within corporate work places, commercial places, residential places and public places for a better management and operations, as well as to reduce the dependency on security guards.

SECOM is not only providing a highly effective and efficient approach to dealing with security, safety, and risk management challenges for the past decade, but we also offering a lower operating costs while meeting the increasing security service demands from the clients.

SECOM provides a range of comprehensive security solutions with support of high-technology security systems to meet variety of consumer needs.

SECOM Services:-
  • Central Monitoring Services (CMS)

  • 24 x 7 Interactive Remote CCTV Surveillance

  • Security / Emergency Response Services

  • Security Guard Services / Training

  • Security Audit

  • Security Management Service

  • Loss Management and Loss Prevention Consultancy

  • Private Investigation

SECOM Equipment Support:-
  • SECOM Alarm System

  • CCTV

  • Access Control / Biometrics Access Control

  • Metal Detector

  • Passive Infrared Sensor

  • Glass Sensor

  • Shutter Sensor

  • Wire Sensor

  • Smoke Sensor

  • Heat Sensor

  • Border Sensor

  • Visitor Management System (VMS) / Guard Tour

  • Panic Button

  • Automated External Defibrillator (AED)

HOW SECOM WORKS

Site Survey

>> Sales personnel will visit the site for potential risk and threats at customer’s premises
>> Identify the potential threat and surrounding environment

Free Quotation

>> Suggestion and recommendation from a group of security expert for the right
>> Recommend on improvement of physical building structure if necessary

Quote Presentation

>> Presentation of proposal including system design, price and services
>> Explain detail function of different sensors
>> Benefit and effectiveness of Secom package

Order Confirmation

>> Arrange for installation and commissioning date

System Installation

>> Final site survey by technician
>> Contractor installs accordance to security plan
>> Testing of system by technician

Handover

>> Area leader handover system to customer
>> Service start officially

Response Service

>> Upon alarm triggered, signal will send to control centre via telephone line
>> Control centre will inform respective depot for immediate response
>> Upon response officer arrival at customer’s premise, a perimeter check will be conducted follow by internal check

System Maintenance Support

>> Free and covered by monthly CMS (except caused by misused)
>> Suggested to sign up annual preventive maintenance if not covered by monthly CMS (One off purchase)
>> SECOM alarm system has self diagnostic feature to detect any abnormalities or malfunction of the equipments, our Control Centre will be notified if abnormal signal received from the Panel
>> Response Technicians will carry out the diagnosis and troubleshoot the problem upon arrival at customer’s premise
>> Replacement of problem sensors if necessary
>> Experienced Servicing team to backup RT in the event of complicated technical fault
>> SECOM to minimize downtime of the system and rectify the problem within shortest period of time to provide customer a peace of mind