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Prioritizing Your Security with SECOM (Malaysia)

 

We have been protecting more than 4,900 subscribers across Malaysia since 1991. For more than 33 years, we have provided a PEACE-OF-MIND services that came with complete range of security solutions to residential, industrial, retail, institutional, public and commercial sectors with our unique Central Monitoring service, the one and only in the market. The rising number of crime and change in modus operandi in various industries and sectors has caused an increase in demand for the high quality security protection system.

OPERATIONS

33

Years In Industry

SUBSCRIBERS

4900

Enjoy Peace-Of-Mind

DEPOTS

16

Located Across Malaysia

MANPOWER

879

Number Of Staff

SECOM: Your Trusted Partner for Security Services Provider Company  in Malaysia​

 

Secom (Malaysia) is proud to announce our business model as we conduct consistent management from research and development to installation work, monitoring, and emergency response  measures to provide top quality service. We are not a supplier but a Security Solutions Provider. Therefore, the approach always starts from proper security planning to prevent criminality and threat on your premise.

When it comes to safeguarding your premises, residential, industrial or public sector trust is paramount. That’s where SECOM (Malaysia) comes in. As a leading security company in Malaysia, we specialize in providing top-notch security services, CCTV and alarm systems in Malaysia that offer you peace of mind and uncompromised protection.​

Our comprehensive range of services includes cutting-edge security systems tailored to your specific needs. Whether you require 24/7 monitoring or video surveillance, SECOM (Malaysia) has you covered. ​SECOM one of security company in Malaysia specializes in providing security services to individuals, businesses, and property.

Our team of experienced professionals is dedicated to delivering personalized security solutions, ensuring your safety remains a fortress against potential threats. We stay ahead of the curve in security technology, so you can stay ahead of potential risks.​

With SECOM (Malaysia), you’re not just investing in a security system, you’re investing in peace of mind. Trust us to protect what matters most to you. 

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Frequently Ask Question (FAQs)

How long has SECOM Security been in business? Why should I choose SECOM security

We have been protecting subscribers in Malaysia since 1991. For more than three decades, we have provided PEACE-OF-MIND services that included a full range of security solutions to the residential, industrial, retail, institutional, public, and commercial sectors through our one-of-a-kind Central Monitoring service.

What is SECOM process in selling a product or a service?

SECOM has standard SOP for all customers to follow. The process that you can go through before becoming a customer is outlined below.

Site Survey > Proposal > Presentation > Order Confirmation > System Installation > System Handover > Response Service > System Support.

What happens if my alarm is triggered?

When our Control Centre receives the signal, we will assign a Response Officer to investigate the tripped alarm. Our centre is open 24/7 to bring you Peace-of-mind. If a rogue incident occurs, the police station will be contacted simultaneously.

What are the basic principles of how an alarm system works with Response?

When the alarm is activated, a well-trained Response Officer (RO) will be dispatched to the premises as soon as possible. If there are signs of vandalism or forced entry, RO will immediately notify the appropriate authorities and close the exits. RO will conduct a perimeter check on the building for any signs of forced entry. If there are no signs of vandalism or forced entry, the RO will secure the property and reset the alarm before leaving.

Is it costly to install an alarm system?

Our security solution is reasonably priced. With the right budget from the customer, many different types of solutions can be provided with minimal protection and maximum protection.

Does SECOM offer security products for rental or just one-off sales?

Most of our customers have the option of choosing their own security package from SECOM. For more information, our expert Sales Consultant will brief you on the best solution package based on your request.

If the power or phone line is cut will my security system still work?

Yes, if there is a power outage at your premises or residence, the alarm panel that we provide runs on a backup battery for up to two hours. A Response Officer will be dispatched for further investigation.

How often does an alarm system need to be tested and what maintenance is involved?

You should test your alarm system on a regular basis to ensure that it is working properly. Regular testing will ensure that connections to power and phone lines are strong and intact. SECOM (Malaysia) provides annual alarm equipment maintenance as part of our service.

What are the benefits of wired alarm systems?

Although wired alarms are more expensive, they perform better and last longer than their wireless counterparts.

What is the key stick or key-tag and its functions?

The Key Stick is the alarm key provided by SECOM to the customer for the purpose of arming and disarming the alarm system. While a key-tag is a collection of keys, remotes, and access cards provided by the customer for SECOM to access after office hours.

Our Coverage In Malaysia

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