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SECOM Services

TOTAL SECURITY SOLUTIONS

Today, both electronic security solutions and systems are broadly utilized within corporate workplaces, commercial space, residential and public vicinity for a better management and operations, as well as to reduce the dependency on security guards. The higher cost endured by clients due to the deployment of security guard assignments in the premise or property makes more and more companies subscribe to the technology of remote surveillance.

SECOM (Malaysia) is not only providing a highly effective and efficient approach in dealing with security, safety, and risk management challenges for the past decade, but we also offering a lower operating costs while meeting the increasing security service demands from the Subscribers. We provides a range of comprehensive security solutions with support of high-technology security systems to meet variety of consumer needs.

Central Monitoring Services (CMS)

Central Monitoring Services (CMS) is a total security package integrated by SECOM. It is  designed to monitor our Subscribers’ premises remotely from SECOM Control Centre and to ease the Subscribers on matters pertaining to the security of their premise and safety of the environment. SECOM operates 24 hours a day, 7 days a week and 365 days a year to secure and protect the Subscribers’ business with customize programmes. These programmes can use to identify the area of intrusion with necessary information in split seconds. This  different compared with those conventional security companies that leave entire security system to operate and manipulate by the user.

Benefits of CMS package includes:-

  • Works in conjunction with integrated system to maximize the level of protection;
  • Added protection for people and premises;
  • Visual detection, verification and deterrent on sites;
  • Cost-effective to reduce the on-site guard/manpower;
  • Potential to reduce false alarm;
  • Regular preventive maintenance and service support;
  •  24 x 7 break-down support and immediate repairs with parts and equipment replacement upon detection.

How CMS work:-

STEP 1:

ALARM TRIGGERED

step1

Trigger signal of activated alarm will be sent to SECOM Control Centre via telephone circuit.

STEP 2:

SECOM RESPONSE

step2

Experienced operator will execute promptly to verify and determine the factor caused the alarm event.

STEP 3:

IMMEDIATE ACTION TO DISPACTH

step3

Immediate alert the nearby depot to dispatch Emergency Response Officer in the shortest possible time to the site. 

STEP 4:

SECOM RESPONSE TO CONTACT

step4

Appropriate authorities (police, fire department and authorized person of the company) will be notified when necessary.

24 x 7 INTERACTIVE REMOTE CCTV SURVEILLANCE

With the advanced developments in CCTV, video and audio transmission technology, client’s sites now can be monitored and protected with a highly secure and fully-featured solution offered by SECOM. With 24 x 7 Interactive Remote CCTV Surveillance Services, we provide an interactive and responsive “Virtual-Guard” for the clients and we manage to help our clients in reducing the requirement for a full-time security team, whose physical presence provide a sense of well-being for the customers performing transactions especially during the wee hours at night.

Benefits of 24 x 7 Interactive Remote CCTV Surveillance includes:-

  • A complete 24 x 7 recording, monitoring, remoting, managing and controling of live event in real time at SECOM Command Centre;
  • Significantly reduces false alarm and cost of hiring onsite guards;
  • Well-trained operator from SECOM Command Centre able to communicate and warn the potential intruders or vandals on the scene that they are being viewed on a live CCTV;
  • High potential to stop an incident before it happens;
  • Support of 24 x 7 break-down and repairs with immediate parts and equipment replacements upon detection.

SECURITY / EMERGENCY RESPONSE SERVICES

● Are you tired of receiving a phone calls at 3:00 a.m. when an alarm triggers due to the detection of  existence or potential existence of security breach?

● Are you afraid of responding to an alarm triggers that put yourself or your staff’s personal safety in unnecessary risk?

● What to do if alarm triggers while you’re away on a vacation or business?

● Are you know the responding speed to an alarm triggers are critical to minimize the impact, damage and cost?

SECOM is provided and offered an exclusive Security / Emergency Response Services for those who are looking for a peace of mind that can rely on when an event arises. Over the years, we have proven our service to be effective in combating crime and helping our Subscribers to prevent or minimize the losses with a very affordable fee.

Benefits of Security / Emergency Response Services  includes:-

  • A trained Emergency Response Officer (RO) will be dispatched to the site with rapid manner in the event that alarm is activated;
  • Response Officer will conduct a perimeter check on for any signs of forced entry on building.
    • Response Officer will immediately notify the appropriate authorities and block the exists, if there are signs of vandalism or forced entry;
    • Response Officer will secure the property with reset the alarm before they leave, if there are no signs of vandalism or forced entry.

SECURITY GUARD SERVICES / TRAINING

The presence of a security guards on the premises often serves as a visible deterrent to potential intruders and provide protection on client’s site. With the increasing levels of criminal activities, the demand for the security guard services are expected to be very high compared to the last few decades. SECOM is specialized in providing highly trained Nepalese security guards as well as local guards and our guards are highly rated in the security industry. Although our security guard rates are determined on an hourly basis and the cost is above the market rate, the subscribers can be assured of quality and results with SECOM guards.

Types of Security Protection:-

  • Security Guards;
  • Uniformed unarmed guards;
  • Nepalese guard;
  • Private detectives/investigators.

SECURITY AUDIT / LOSS MANAGEMENT & LOSS PREVENTION CONSULTANCY

Security Audit / Loss Management & Loss Prevention Consultancy are vital to improve quality of security by determine the weaknesses, gaps and vulnerabilities throughout your organization, as well as the issues that are noncompliance with the security policies. SECOM provides comprehensive security penetration testing and assessments to help the organization to improve and establish an effective security solutions that can mitigate problems and risks that associated with identified threats.

Benefits of Security Audit / Loss Management & Loss Prevention Consultancy:-

  • Audits tailored according to organization’s security needs and concerns;
  • Identify the critical weaknesses, gaps and vulnerabilities of organization with evaluate the existing security measures for improvement;
  • Ensure quality of security procedure and standards are implemented correctly at high standard;
  • Effective countermeasures will be recommended to the management to enhance security and safety of an organization.

SECURITY MANAGEMENT SERVICES

Security Management Services is dedicated to the provision of security management expertise and support services to enterprises to ensure the protection of property, assets and persons.

Benefits of Security Management Service includes:-

  • SECOM Professional will establish and enforce company’s security policies and procedures as information classification, risk assessment, and risk analysis to identify threats, categories assets, and rate system vulnerabilities to implement effective controls;
  • Maintains a safe and secure environment by mitigate the security threats of an organization to protect and prevent a company’s assets and people from invasion and harm;
  • Arranges organizations with well trained Security Manager / Officer to manage existing in-house / outsourced guards.

PRIVATE INVESTIGATION

SECOM is a licensed private investigation agency in Malaysia. We covers wide variety of investigation services (Identity Verification Background Check, Physical Surveillance, Due Diligence, Loss Investigation, Undercover Operations and etc) to the individual, business community, companies, public and private sector with report our findings in professional and timely manner.

  • Identity Verification Background Check.
    • Background checks are often requested by management on potential recruitment candidates or counter parties to verify the accuracy their’s claims as well as to discover any possible hidden facts. SECOM has a specific teams dedicated to conduct background investigations including medical records, criminal record, military records, commercial records and financial records to verify the identity of an individual or organization’s background.
  • Surveillance
    • SECOM conduct surveillance for both short and long term periods by monitoring or observing a person, a place or an object from a distance to determine the whereabouts, interactions or activities. Our surveillance investigations including:
      • Vandalism;
      • Financial Fraud;
      • Recurrent Theft;
      • Worker’s compensation cases.
  • Due Diligence
    • Due diligence is vital and critical for decision-making in any acquisition or investment to ensure the backgrounds, reputations and integrity issues of the opponents. SECOM goes further by providing sophisticated investigation and analysis into all relevant aspects of the organization to help our clients to avoid or mitigate any unpleasant surprises in the integration phase.
  • Loss Investigation
    • Identifying the cause of unfavorable event is necessary to take precaution as subsequent action. However, such investigation could be difficult when comes to certain event such as fires and explosion, or vandalism of property, which evidence is often being destroyed by naturally or intentionally. SECOM, on the other hand, provides knowledgeable and experienced investigator to assist in explaining or report the findings of particular incidents, as part of the loss investigation.