CCTV DVR vs. NVR When it comes to setting up a security system, choosing between a CCTV DVR (Digital Video Recorder) and a CCTV NVR (Network Video Recorder) is a
Your trusted partner for state-of-the-art monitoring solutions, delivering 24/7 surveillance and rapid emergency response to safeguard your business
SECOM’s
Central Monitoring System
SECOM’s Central Monitoring System (CMS) provides state-of-the-art security solutions to safeguard your business. With 24/7 surveillance, real-time alerts, and remote access to live video feeds, we ensure comprehensive monitoring. Our trained professionals deliver rapid emergency responses, optimizing your operations and enhancing safety at all times. SECOM operates 24 hours a day, 365 days a year, securing subscribers’ businesses with customized programming.
Our Central Monitoring System Services
24/7 Surveillance
Our advanced monitoring systems provide continuous surveillance, ensuring your center is under watch around the clock. We deliver real-time alerts and responses to suspicious activities, guaranteeing the safety and security of your premises.
Remote Access
Stay connected wherever you are. Our user-friendly remote access features allow you to monitor live video feeds, review historical data, and receive instant notifications through an intuitive interface.
Emergency Response
In emergencies, our monitoring center is staffed with highly trained professionals ready to coordinate rapid responses, including notifying local authorities as needed.
Tailored Monitoring Programs
SECOM’s CMS is designed to remotely monitor subscribers’ premises from our Control Centre, operating 24/7 year-round. Our customized programs swiftly identify areas of intrusion and provide essential information in seconds, unlike conventional security systems that require manual user intervention.
Regular Preventive Maintenance
We emphasize preventive maintenance to ensure that your monitoring systems remain operational and effective.
Cost-Effective
Our systems are designed to optimize your operations while being budget-friendly, providing excellent value without compromising on quality.
How SECOM’s Central Monitoring System (CMS) Works
STEP 1:
Alarm Triggered
Trigger signal of activated alarm will be sent to SECOM Control Centre via telephone circuit.
STEP 2:
Response Promptly
Experienced operator will execute promptly to verify and determine the factor caused the alarm event.
STEP 3:
Action to Dispatch
Immediate alert the standby depot to dispatch Emergency Response Officer to the site.
STEP 4:
Response to Contact
Police, fire department and authorized person of the company will be notified when necessary.
More Insights
Frequently Ask Question (FAQs)
For more questions, please visit our Help Centre.
Is the Central Monitoring System applicable for both residential and commercial properties?
Yes. Our Central Monitoring System is applicable to both residential and commercial properties.
What happens if my alarm is triggered?
Our 24/7 Control Center will receive the signal and dispatch trained Response Officer to check the alarm. We are linked to the emergency response team such as police and fire department for genuine cases, ensuring your peace of mind.
How fast is the response time from the Central Monitoring System?
It will take approximately 3 minutes for our Control Center to inform while concurrently our Response Officer will be dispatched as soon as possible to site within 21 minutes once alarm has been triggered.
Do I need to install additional equipment for CMS monitoring?
Additional equipment for CMS monitoring might be required depends on what you need to protect.
How much does the Central Monitoring System service cost?
Our Central Monitoring System services cost varies from one site to another due to the system is tailored made according to customer request.
GET IN TOUCH
Protect your people, assets and estates with security personnel you can trust. Fill out the form and we’ll be in touch.
Get In Touch
SECOM (Malaysia) Sdn. Bhd.
No 15 & 17 Jalan Astaka U8/84, Bukit Jelutong Business and Technology Park, Seksyen U8, 40150, Shah Alam, Selangor Darul Ehsan.
Tel: 03 – 7843 2000
